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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean Chapter

July 21, 2025

5  out of  5
rating by Sean Chapter
"State Farm has been a pleasure to do business with!!! Always very helpful, and super friendly!! Highly recommend!!"
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Chris Wade

July 18, 2025

5  out of  5
rating by Chris Wade
"Great customer service. The office was able to assist in a prompt manner for the questions I had regarding a recent claim in had input into the system for review."
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Max Hernandez

July 17, 2025

5  out of  5
rating by Max Hernandez
"Very good service. And very understanding. It's a win win with state farm insurance!!!"
We responded:
"We appreciate your review Max! We are so delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out."
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KCT

July 14, 2025

5  out of  5
rating by KCT
"Verity has been such a big help with navigating my policies and helping me with setting up my payments! She is so sweet and patient!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ricky De Knight

July 10, 2025

5  out of  5
rating by Ricky De Knight
"I called because my homeowners insurance was renewed and I wanted to make sure that everything was fine and if something needed to be updated. Brenda informed me that is was renewed and the payment would be taken out of my account the next day. Brenda was helpful and got me my answers immediately and also I informed Brenda I had a new roof installed and she updated my information."
We responded:
"Thank you for your positive feedback Ricky! We are so glad to hear you had a great experience with us at our Hackensack State Farm Office. If there is anything else we can do for your insurance needs, just let us know!"
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Patricia Sandor

July 10, 2025

5  out of  5
rating by Patricia Sandor
"Excellent service!!! Answers questions and explains things easily."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office."
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Amy Thorne

July 7, 2025

5  out of  5
rating by Amy Thorne
"I recently got a renters policy through Kyle which Verity was extremely helpful with."
We responded:
"Thank you for reviewing our State Farm office Amy! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Yvonne VanderBrook

July 7, 2025

5  out of  5
rating by Yvonne VanderBrook
"Brenda not only processed my payment effortlessly but also found out immediately why I hadn’t received my last bill in the mail. Very polite & personable which makes for a great Monday by all. Thank you, Brenda & have a great day! Yvonne"
We responded:
"Thank you for taking the time to share your thoughts Yvonne! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Connor Odell

July 5, 2025

5  out of  5
rating by Connor Odell
"Brenda was a great help with getting me 2 life insurance policy. 10/10 highly recommended"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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CherBear

July 1, 2025

5  out of  5
rating by CherBear
"Perla was awesome..call was fast n efficient.."
We responded:
"We appreciate your review!"
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bxqbny

July 1, 2025

5  out of  5
rating by bxqbny
"Cloy Perez and Brenda Lopez gave exceptional customer service and was able to assist me with my insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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William Weber

June 30, 2025

5  out of  5
rating by William Weber
"I just wanted to say thank you to Cloy for helping me put together a bundled quote for my condo, life, and auto insurance. You really made the whole process simple and straightforward, and I appreciate how she took the time to explain each option and make sure everything fit my needs and budget. It feels good knowing my family is protected and that we’ve got the right coverage in place."
We responded:
"Thank you for your review William! It is our pleasure to assist you with your condo, life, and auto insurance needs. If you ever have any questions or need assistance, we’re here to help"
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Ashley Perez

June 30, 2025

5  out of  5
rating by Ashley Perez
"Cloy was incredibly helpful in guiding my family and me through reviewing our insurance needs. She took the time to understand our situation and clearly explained our options, especially when it came to life insurance. Cloy made sure we felt informed and comfortable with the choices available, helping us find the right coverage to protect our family’s future. We truly appreciated their knowledge, patience, and professionalism."
We responded:
"Thank you for reviewing our State Farm office Ashley. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Erenia Marte

June 30, 2025

5  out of  5
rating by Erenia Marte
"I had a fantastic experience with this State Farm agent! They were professional, knowledgeable, and genuinely cared about finding the right coverage for my needs. The process was smooth and stress-free from start to finish. Highly recommend for anyone looking for reliable and friendly service!"
We responded:
"Hi Erenia, thank you for your review! Our State Farm team is so glad to hear you had a great experience! If you ever have any questions or need assistance, we’re here to help."
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TinyCherub

June 27, 2025

5  out of  5
rating by TinyCherub
"Verity was extremely professional and kind. She was a pleasure to work with and I’m glad to be a client 👍🏽"
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James Lawson

June 20, 2025

5  out of  5
rating by James Lawson
"So glad to have hooked up with State farm"
We responded:
"Hi James, thank you for taking the time to share your thoughts. We’re glad to know you’re satisfied with the service at our Hackensack State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cesar Diaz Lujan

June 18, 2025

5  out of  5
rating by Cesar Diaz Lujan
"Muy amable la atención al cliente."
We responded:
"Gracias por revisar nuestra oficina de State Farm! ¡Estamos muy felices de saber que tuviste una gran experiencia con nosotros!"
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Patricia Hinton

June 12, 2025

5  out of  5
rating by Patricia Hinton
"This team was able to hero me secure but car and home coverage at a reasonable account. Very attentive and respectful.."
We responded:
"Hi Patricia, thank you for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sebastian Thaler

April 24, 2025

5  out of  5
rating by Sebastian Thaler
"Very helpful, quick, and responsive action from the staff at Kyle Rourke State Farm. Smooth sailing as I moved from Connecticut to NJ."
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Nancy S

April 18, 2025

5  out of  5
rating by Nancy S
"I spoke with Karla about changes to our auto policy. She was knowledgeable, polite, and very efficient. Wish I could give her more than five stars!"
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Barry Decof

April 2, 2025

5  out of  5
rating by Barry Decof
"My experience with Michelle was excellent she really helped me with my overpayment to be refunded thanks again Michelle."
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Joe Bellace

April 1, 2025

5  out of  5
rating by Joe Bellace
"The agents went above and beyond to help me get my insurance switched. They had no problem answering any questions I had and if my agent was unavailable her coworker had no problem jumping in to solve any issue I had 5stars in my book"
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Stuart Cadel

March 13, 2025

5  out of  5
rating by Stuart Cadel
"Michelle was very helpful and knowledgeable on the phone"
We responded:
"Thank you Stuart, we appreciate the kind words! - Kyle "
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Joe Witel

February 24, 2025

5  out of  5
rating by Joe Witel
"Excellent experience with Karen. Friendly and great follow up."
We responded:
"Thank you Joe, we appreciate the kind words and positive review! - Kyle"
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Dan Fern

February 11, 2025

5  out of  5
rating by Dan Fern
"From start to finish the State Farm team was professional and answered all my question while saving us hundreds of dollar. Well done!!"
We responded:
"Thank you Dan! We sure appreciate you sharing your positive experience with our office! -Kyle "
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Tim Mable

January 20, 2025

5  out of  5
rating by Tim Mable
"Rep was very knowledgeable and also patient with my decision making. She was extremely nice and helpful! I experienced a smooth transition from start to finish. Ty!"
We responded:
"Thank you Tim! We appreciate the kind words and we appreciate your business! - Kyle "