Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa O'Neill

Lisa O'Neill

June 8, 2026

5  out of  5
rating by Lisa O'Neill
"I am posting this for a friend, Connie Andersen, who spoke with Karen she went above and beyond in helping her with her situation! We need more people like Karen to deal with!"
We responded:
"Hi Lisa, thank you for sharing this review. We’re glad Karen went above and beyond to help Connie with her situation. We truly appreciate your kind words! Thanks again!"
Profile photo of Jean Mastrangelo

Jean Mastrangelo

May 23, 2026

4  out of  5
rating by Jean Mastrangelo
"I was in a hurry to get my policy updated and Jasmin totally rushed in through. She was kind and pleasant and made it a smooth, easy process. Very courteous and she went above my expectations!"
We responded:
"Thank you Jean!"
Profile photo of Mari Karner

Mari Karner

May 22, 2026

5  out of  5
rating by Mari Karner
"I spoke with a very nice lady named Karen. She made the process of paying my monthly premium by phone an easy one. Made me feel at ease about something that often creates angst. Got it done. Thanks!"
We responded:
"Thank you for the review, Mari! We’re glad Karen made it easy to pay your monthly premium by phone and helped put you at ease. We appreciate you choosing State Farm!"
Profile photo of John Harris Jr

John Harris Jr

May 21, 2026

5  out of  5
rating by John Harris Jr
"I had a great experience coming to State Farm. I had totaled a Nissan Maxima by hitting a deer and I needed a declaration page to send to gap insurance. Karla had sent it to me but I wasn't sure if it was correct because of the dates and I called and talked to Karen who explained everything to me and put me at ease. Im appreciative of the State Farm team. Karen made my day!"
We responded:
"Thank you, John! We’re glad we could help and that Karen explained everything clearly. We appreciate your feedback and are grateful for the opportunity to assist."
Profile photo of Ziella Farnese

Ziella Farnese

May 19, 2026

4  out of  5
rating by Ziella Farnese
"This agency has been wonderful since having a car accident. They're customer service has ben great."
We responded:
"Thank you Ziella for sharing your experience. We're glad our team could support you through such a difficult time and provide the customer service you deserved. Please don’t hesitate to reach out if you need anything else!"
Profile photo of Kathleen Sullivan

Kathleen Sullivan

May 18, 2026

5  out of  5
rating by Kathleen Sullivan
"Michelle was so helpful. Knew right from start of conversation exactly what I needed done. Too bad everyone not as efficient as she. You are lucky to get such a knowledgeable employee."
We responded:
"Thank you for your feedback Kathleen! If you ever need any assistance in the future, please don’t hesitate to reach out. "
Profile photo of Dawn Roberts

Dawn Roberts

May 14, 2026

5  out of  5
rating by Dawn Roberts
"I enjoy working with this office. They’re always very helpful and understanding of your situations."
We responded:
"Thank you, Dawn! We're happy to hear that our team has been helpful and understanding. It’s a pleasure working with you, and we’re here whenever you need assistance."
Profile photo of Calisto

Calisto

May 11, 2026

4  out of  5
rating by Calisto
"I've had a great experience with State Farm. Look forward to a long relationship with them"
We responded:
"Thank you Calisto!"
Profile photo of Judy Accardi

Judy Accardi

May 11, 2026

5  out of  5
rating by Judy Accardi
"Karen was extremely helpful in getting me info I needed in a hurry."
We responded:
"Thank you, Judy! We're glad Karen was able to provide you with the information you needed quickly. We appreciate your feedback and are here to help anytime."
Profile photo of Kathy O'Rourke

Kathy O'Rourke

May 5, 2026

5  out of  5
rating by Kathy O'Rourke
"JORFI, MY AGENT, WAS PROFESSIONAL AND VERY THOROUGH. IT WAS A PLEASURE WORKING WITH HIM."
We responded:
"Hi Kathy, Thank you for your wonderful review! We’re glad to hear that Jorfy provided you with professional and thorough service. It was a pleasure working with you as well, and we appreciate your kind words. Please don’t hesitate to reach out if you need anything in the future!"
Profile photo of Sue Studley

Sue Studley

May 1, 2026

5  out of  5
rating by Sue Studley
"I had questions and Karen graciously answered all of them very friendly and professional. Thank you"
We responded:
"Hi Sue, Thank you for your kind words! We’re glad Karen was able to answer all your questions with friendliness and professionalism. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!"
Profile photo of Alicia Maglio

Alicia Maglio

April 30, 2026

5  out of  5
rating by Alicia Maglio
"Great customer service!"
We responded:
"Thank you Alicia!"
Profile photo of Evelyn McKinnon

Evelyn McKinnon

April 29, 2026

5  out of  5
rating by Evelyn McKinnon
"This is the easiest, nicest and most affordable company to be insured by. They are great and help you immediately. Karen Dearfield got my homeowners page amended and emailed to me in minutes. I have added vehicles, changed policies, and once they even called me to tell me my payment was going down. What a pleasure to work with you all. Thank you."
We responded:
"Thank you so much for your fantastic review, Evelyn! We're thrilled to hear that Karen and the team have made your insurance experience easy, affordable, and pleasant. It's great to know we've been able to assist you quickly and keep you informed every step of the way. We truly appreciate your kind words!"
Profile photo of Frank Iattarelli

Frank Iattarelli

April 28, 2026

5  out of  5
rating by Frank Iattarelli
"A pleasure to deal with"
We responded:
"Thank you for your review Frank!"
Profile photo of Lealon T. Messick

Lealon T. Messick

April 24, 2026

5  out of  5
rating by Lealon T. Messick
"Best price for insurance! The crew are awesome! This is the company to choose, they are the ones who will make it all better!!!"
We responded:
"Thank you Lealon, we truly appreciate the kind words!"
Profile photo of George Cahill

George Cahill

April 15, 2026

5  out of  5
rating by George Cahill
"I was very happy with the State Farm rep that I spoke on the phone. She was very good at her job and she was able to make my partial payment quick."
We responded:
"Hi George, Thank you for taking the time to share your experience! We’re glad to hear that our State Farm representative was able to assist you. Providing quick and effective service is very important to us, and we appreciate your kind words. If you need any further assistance, please don’t hesitate to reach out!"
Profile photo of Richard Waneis

Richard Waneis

April 11, 2026

5  out of  5
rating by Richard Waneis
"Michelle was great and helpful"
We responded:
"Thank you, Richard! We're so glad Michelle was able to assist you! We appreciate your feedback!"
Profile photo of Jose Gaviria

Jose Gaviria

April 10, 2026

5  out of  5
rating by Jose Gaviria
"Muy buenos asesores y super claros en la información"
We responded:
"Gracias, Jose! Nos alegra saber que encontraste buenos precios y asesores claros y útiles. ¡Agradecemos mucho tus amables palabras!"
Profile photo of Susan Shuster

Susan Shuster

April 9, 2026

5  out of  5
rating by Susan Shuster
"The staff at this State Farm Agency is the best. I called talked to Michelle Costantin telling her I needed documents ASAP and they were there right away. Thank you so much - your the best."
We responded:
"Hi Susan, Thank you for your wonderful feedback! We’re so happy to hear that Michelle was able to quickly assist you. Our team strives to provide fast and reliable service, and your kind words mean a lot to us. Thanks again for choosing our agency!"
Profile photo of Joe Witel

Joe Witel

April 9, 2026

5  out of  5
rating by Joe Witel
"Excellent experience with Michelle. Friendly informative and quick response and follow up"
We responded:
"Thank you Joe, we appreciate the kind words and positive review! - Kyle"
Profile photo of Nicole B

Nicole B

April 9, 2026

5  out of  5
rating by Nicole B
"I recently worked with the Karen and the State Farm team to update my auto insurance and handle a legal name change. They have been incredibly helpful and even expedited the name change process for me, so I could transition my lease. I truly appreciate their efficiency and excellent communication!"
We responded:
"Hi Nicole, Thank you for your kind words! We’re delighted to hear that Karen and our team could assist you efficiently with your auto insurance. It’s great to know we could help make your transition smoother. We truly appreciate your feedback and look forward to supporting you whenever you need us!"
Profile photo of Gale Ciffo

Gale Ciffo

April 9, 2026

5  out of  5
rating by Gale Ciffo
"Karen was very helpful and professional. She answered all my questions in a timely manner. I also enjoyed talking to her!!!"
We responded:
"Thank you Gale, we appreciate the kind words and positive review! "
Profile photo of Jonathan Wolf

Jonathan Wolf

April 2, 2026

5  out of  5
rating by Jonathan Wolf
"Karla and Perla at Kyle Rourke State Farm in NJ were both professional, understanding, and very helpful with my new auto policy transfer as I bought a new car and traded in an old one. We have been State Farm customers for about 40 years in both NY and NJ. Every office has always been helpful trying to make any situation easy to navigate."
We responded:
"Hi Jonathan, Thank you for your kind words and for being a loyal State Farm customer! We’re glad Karla and Perla at the Kyle Rourke State Farm office could provide professional and helpful service during your new auto policy transfer. Our team strives to make every insurance experience smooth and straightforward, and it’s great to hear we made that happen for you. If you ever need assistance with your policy or have any questions, please don’t hesitate to reach out. We appreciate your continued trust in State Farm!"
Profile photo of Bob Lippi

Bob Lippi

April 1, 2026

5  out of  5
rating by Bob Lippi
"Carla was extremely helpful with me today to update my policy"
We responded:
"Hi Bob, Thanks for your feedback! We’re happy Karla could assist you with updating your policy today. At State Farm, we’re always here to help make insurance easy and affordable. Don’t hesitate to reach out if you need anything else!"
Profile photo of Hildy Dellamore

Hildy Dellamore

March 27, 2026

5  out of  5
rating by Hildy Dellamore
"My interaction with Karen was very pleasant and professional. She was extremely understanding and helpful. This is the kind of customer service that should be provided to all customers. It was a pleasure speaking with her."
We responded:
"Hello Hildy, We truly appreciate you taking the time to share your experience. Karen is dedicated to offering helpful and compassionate service, and we’re glad you felt supported throughout your interaction. Providing excellent customer service is a priority for our team at State Farm, and your feedback means a lot to us."